Expert Advice When You Need It
Private health consultations at our Liverpool pharmacies
Sometimes you just need to talk to someone who knows. Whether you have a health concern you’re not sure about, need advice on a long-term condition, or want guidance on your medication, our pharmacists are here to help..
At our pharmacies across London Road, Netherley and Belle Vale, we offer private health consultations in a dedicated consultation room, giving you the time, space and confidentiality to discuss whatever is on your mind.
What is a health consultation?
A health consultation at our pharmacy is a one-to-one appointment with one of our experienced pharmacists, carried out in a private room away from the shop floor. It’s an opportunity to discuss a health concern, ask questions about your medication, get advice on managing a condition, or simply check in on your general wellbeing.
Our pharmacists are highly trained clinical professionals. They are qualified to assess symptoms, provide evidence-based advice, recommend treatments and where appropriate, refer you to your GP or another healthcare service.
Please note: A pharmacy health consultation is not the same as a GP appointment and is not a replacement for your registered doctor.
What can I discuss in a consultation?
Our health consultations cover a wide range of concerns, including but not limited to:
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General health queries - symptoms you're unsure about, conditions you've been recently diagnosed with, or ongoing health concerns
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Medication advice - understanding your prescriptions, managing side effects, or reviewing whether your current medication is working as expected
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Minor illness and injury - assessment and treatment advice for everyday ailments
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Lifestyle and preventative health - weight management, smoking cessation, alcohol guidance and nutrition advice
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Referrals and signposting - if your concern requires GP input, we'll help you navigate the right pathway
If you're unsure whether you qualify, simply speak to one of our pharmacists - we'll check your eligibility on the spot.
Pharmacy consultation vs GP appointment
It’s important to understand the difference between a pharmacy health consultation and an appointment with your GP, so you can make the right choice for your needs.
A pharmacy health consultation is ideal:
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General health queries - symptoms you're unsure about, conditions you've been recently diagnosed with, or ongoing health concerns
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Medication advice - understanding your prescriptions, managing side effects, or reviewing whether your current medication is working as expected
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Minor illness and injury - assessment and treatment advice for everyday ailments
-
Lifestyle and preventative health - weight management, smoking cessation, alcohol guidance and nutrition advice
-
Referrals and signposting - if your concern requires GP input, we'll help you navigate the right pathway
You should contact your GP when you:
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Have a persistent, recurring or worsening condition that requires diagnosis or ongoing medical management
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Need a referral to a hospital specialist or secondary care service
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Require tests, scans or investigations that are beyond the scope of pharmacy
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Need to discuss a mental health concern in depth or require a formal care plan
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Have a concern that has already been assessed by a pharmacist and requires follow-up medical attention
Flexible appointments
Three convenient locations across Liverpool with regular appointments during our opening hours.
Private consultation rooms
Your consultation will take place in a comfortable and private room within our pharmacy.
Experienced pharmacists
Our pharmacists are trained in the latest guidance on vaccinations and immunisation.
Strict confidentiality
Warm, non-judgemental care for every patient in line with NHS professional standards.
